If you are an Applicable Large Employer (ALE) who asked ADP TotalSource® to file your Form(s) 1094-C and 1095-C with the IRS, there is one final step for you to take. Please visit ADP Health Compliance online to review any forms that the IRS has “Accepted with Errors” and correct these errors as soon as possible.
The IRS requires that employers undertake a “good faith effort” to promptly correct mismatch errors. Please follow the steps below to help correct the mismatch error(s). Click here for detailed instructions on viewing and correcting errors. NOTE – the IRS does not require a “good faith effort” to correct mismatch errors for terminated employees.
To review the forms accepted but with errors by the IRS list on ADP TotalSource, go to Process > ACA > ACA Health Compliance and click on the Needs Attention box.
Click on individual forms and review the error on the form(s). If a need for correction is found, edit the form and save and submit the corrected form. Please Note: The IRS can take up the 7 days to confirm if a correction was accepted.
If a need for a correction is not found, the next step is to reach out to the identified employee and advise the employee of the error. Your employee may need to contact the Social Security Administration to resolve the issue. Employees may log on to www.ssa.gov or call 1-800-772-1213 to find the nearest office. Once resolved, please update our system with the corrected information and submit the corrected Form 1095-C following the steps above.
ADP TotalSource has created an FAQ and sample letter to assist you and your employees. If you have any questions, please contact your Human Resource Business Partner. If employees have questions, please direct them to the MyLife Advisor Center at 1-844-448-0325 or via email at MyLifeAdvisor@adp.com.