As of Monday, April 26, we implemented a new Drug-Free Workplace (DFWP) process to help improve your experience. In order to help make account setup requests more seamless, we developed a DFWP intake order form. This form can be found in the Forms Library within your WFN platform.
For any new DFWP enrollment requests, complete all fields in the required intake order form and submit it to the DFWP Team via email at TotalSource.SSC@adp.com or Service Portal case submission.
In the event you have any questions or issues, please feel free to contact the DFWP Team at 844-448-0325 (Follow these prompts: Admin, Additional Services, DFWP) or at TotalSource.SSC@adp.com.