In late May, ADP TotalSource® is rolling out One-Time Passcodes (OTPs), as an added layer of protection for you and your employees.

Until recently, ADP TotalSource® Practitioners received suggested Knowledge Articles (KAs) when creating a case in Service Portal, but not when creating a case directly in ADP TotalSource. Now, practitioners have access to KAs whether you create a case from within ADP TotalSource or Service Portal.

We’re excited to share that the new Environmental Health & Safety (EHS) Plan Builder is now available via ADP TotalSource®.

We are excited to announce that we are once again providing you with a Certificate of Insurance (COI) review period prior to this year's annual workers' compensation renewal. This critical review period is essential to verify the accuracy of your certificates and remove unnecessary documents from your account before they are automatically renewed.

Workers’ compensation renewal certificates (COI) for the next policy period (July 1, 2026 – June 30, 2027) are now available for immediate download via the Marsh COI Portal, which is integrated within the ADP TotalSource® platform. This tool allows for 24/7 self-service access to generate and distribute certificates of insurance.

We know that setting up an off-cycle or unscheduled payroll can be daunting, so we have redesigned and automated this feature with you in mind.

The United States Postal Service (USPS) recently released an updated rule change providing clarification on the timing and manner by which mail is officially postmarked.

The rule states that the manual stamping of a postmark is not done in the ordinary course of business for retail USPS locations. This means that if you place mail in a mailbox or at a post office location and do not request a manual postmark, then the piece of mail will not receive a postmark until it arrives at a USPS processing facility.

Retaliation has become the most frequent complaint filed with the Equal Employment Opportunity Commission (EEOC), which enforces federal nondiscrimination laws. In fact, about half of all complaints filed with the EEOC over the past few years included a claim of retaliation. What is retaliation and what steps can employers take to help avoid it? We answer these questions below.

ADP's existing third-party survey platform, HelloTeam, will be sunset in Nov. 2026. ADP’s Voice of the Employee (VOE) is the new approach to collecting, understanding and analyzing employee feedback and sentiment data.