December 2022



Student loan relief final extension through Jan. 31, 2021


Author: ADP Admin/Tuesday, August 31, 2021/Categories: Bulletin News

In an effort to help offer some relief during the global health event, The Department of Education (DOE) has directed the FSA to suspend Wage Garnishment Collections actions for student loan borrowers.

UPDATE: On Aug. 6, 2021, President Biden announced the relief measure noted above would be extended through Jan. 31, 2022. In his statement, the President stated the following:

" administration is extending the pause on federal student loan repayments one final time until January 31, 2022. This will give the Department of Education and borrowers more time and more certainty as they prepare to restart student loan payments. It will also ensure a smoother transition that minimizes loan defaults and delinquencies that hurt families and undermine our economic recovery."

Refer to the press release of this announcement for more information.

During this time payments for federal student loans have been halted, the interest rate will continue to be 0% and collections actions including wage garnishments suspended. Any funds not returned directly to the borrower by the guaranty agencies, and returned to ADP will be refunded through payroll.

What ADP TotalSource has done

·       Our teams have marked these liens Inactive

·       Any funds the DOE received on or after 03/13/2020 will be returned direct from the DOE to the borrower

·       The DOE will be sending individual orders to Employers to reinstate the withholding

·       Employees are advised to contact their lender directly for any questions or immediate needs.

If employees have questions they should contact the administering agency.  Contact details are provided below.

For any additional questions, please submit a case to ADP TotalSource Wage Garnishment Unit via the Service Portal.

Action Financial Services
P.O. Box 3250
Central Point, OR 97502

Alltran Education
P.O. Box 702220
Tulsa, OK 74136

Bass & Associates
P.O. Box 66080
Tucson, AZ 85728-5478

Central Research
P.O. Box 1460
Lowell, AR 72745-1460

Coast Professional Inc.
P.O. Box 2899
West Monroe, LA 71294

Credit Adjustments Inc.
P.O. Box 5640
Manchester, NH 03108

FH Cann & Associates
P.O. Box 877
North Andover, MA 01845

Immediate Credit Recovery Inc.
P.O. Box 965156
Marietta, GA 30066

National Credit Services
P.O. Box 766
Bothell, WA 98041-0766

National Recoveries, Inc.
P.O. Box 120666
St. Paul, MN 55112

Pioneer Credit Recovery, Inc.
P.O. Box 228
Arcade, NY 14009

Professional Bureau of Collections of Maryland
P.O. Box 3725
Englewood, CO 80155

Reliant Capital Solutions
P.O. Box 307290
Gahanna, OH 43230

Department of Education
P.O. Box 790356
St. Louis, MO 63179

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