In an effort to help offer some relief during the global health event, The Department of Education (DOE) has directed the FSA to suspend Wage Garnishment Collections actions for student loan borrowers.
UPDATE: On Aug. 6, 2021, President Biden announced the relief measure noted above would be extended through Jan. 31, 2022. In his statement, the President stated the following:
"...my administration is extending the pause on federal student loan repayments one final time until January 31, 2022. This will give the Department of Education and borrowers more time and more certainty as they prepare to restart student loan payments. It will also ensure a smoother transition that minimizes loan defaults and delinquencies that hurt families and undermine our economic recovery."
Refer to the press release of this announcement for more information.
During this time payments for federal student loans have been halted, the interest rate will continue to be 0% and collections actions including wage garnishments suspended. Any funds not returned directly to the borrower by the guaranty agencies, and returned to ADP will be refunded through payroll.
What ADP TotalSource has done
· Our teams have marked these liens Inactive
· Any funds the DOE received on or after 03/13/2020 will be returned direct from the DOE to the borrower
· The DOE will be sending individual orders to Employers to reinstate the withholding
· Employees are advised to contact their lender directly for any questions or immediate needs.
If employees have questions they should contact the administering agency. Contact details are provided below.
For any additional questions, please submit a case to ADP TotalSource Wage Garnishment Unit via the Service Portal.
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Action Financial Services
P.O. Box 3250
Central Point, OR 97502
1-888-253-4239
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Alltran Education
P.O. Box 702220
Tulsa, OK 74136
1-888-377-5000
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Bass & Associates
P.O. Box 66080
Tucson, AZ 85728-5478
1-855-533-1107
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Central Research
P.O. Box 1460
Lowell, AR 72745-1460
1-844-804-8467
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Coast Professional Inc.
P.O. Box 2899
West Monroe, LA 71294
1-800-964-0881
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Credit Adjustments Inc.
P.O. Box 5640
Manchester, NH 03108
1-800-347-9623
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FH Cann & Associates
P.O. Box 877
North Andover, MA 01845
1-877-677-9126
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Immediate Credit Recovery Inc.
P.O. Box 965156
Marietta, GA 30066
1-866-401-7190
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National Credit Services
P.O. Box 766
Bothell, WA 98041-0766
1-800-445-9346
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National Recoveries, Inc.
P.O. Box 120666
St. Paul, MN 55112
1-877-221-9729
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Pioneer Credit Recovery, Inc.
P.O. Box 228
Arcade, NY 14009
1-888-287-0317
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Professional Bureau of Collections of Maryland
P.O. Box 3725
Englewood, CO 80155
1-844-225-5501
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Reliant Capital Solutions
P.O. Box 307290
Gahanna, OH 43230
1-877-404-8853
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Department of Education
P.O. Box 790356
St. Louis, MO 63179
1-800-621-3115
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