Online Certificate of Insurance Requests Thursday, April 5, 2018 | TotalSource- WFN A new, user-friendly COI request process will be released on 4/7/18. This new online process will provide greater efficiency and reduce the time required to complete a COI request. The improved process is available in ADP TotalSource under Resource > Risk > Certificate of Insurance. Within the feature you have the ability to: Request a COI Request a COI with location change option Include multiple Certificate Holders Receive COI via e-mail For additional information regarding the new COI feature, please review the updated What’s New within ADP TotalSource available on 4/9. Print Tags 04/05/18