April 2024



On-demand access to workers’ compensation certificates of insurance (COI) and more

We are excited to share a powerful new tool that gives you instant access to download, and share workers' compensation certificates of insurance (COI) and other policy documents. Learn more about how you can streamline your workflow.

Don’t forget to review your ACA Compliance Dashboard

If you are an Applicable Large Employer, we want to remind you that it is important to review your ACA Compliance Dashboard every month. Checking your ACA Compliance Dashboard once a month and making any necessary adjustments to your employees’ data can help protect your business from risk.

FAQs When Discussing Employee Performance & Conduct

Employers often have questions about how to handle situations in which an employee’s conduct, attitude, or performance doesn’t meet expectations. Whether you’re trying to help reduce performance issues or looking for help getting an employee back on track, here are answers to some of the most frequently asked questions.

Top FAQs on Criminal History Inquiries, Ban the Box and Fair Chance Laws

Many states and local jurisdictions have enacted laws that restrict employers from asking an applicant about their criminal background on application forms. Some go even further, restricting these types of questions until after the employer makes a conditional job offer and/or requiring employers to take certain steps before considering an individual’s criminal history. These restrictions are often referred to as "ban the box" or “fair chance” laws.

Last steps for your 2023 ACA filing!

If you are an Applicable Large Employer and approved ACA reporting by Feb. 21, 2024, transmission of your 2023 ACA filings is complete! ACA Reporting is filed under your unique FEIN. After transmission to the IRS, it is possible for your filing to come back with a status of “Accepted with Errors”. In most cases, these can be resolved by transmitting a correction to the IRS.

The IRS will require all forms with errors to be addressed before April 1, 2024. If not resolved, or resolved late, you may be assessed penalties from the IRS. The most common error found on Form 1095-C is 1095C-010-01 – an employee name and Social Security Number mismatch.

Certificate review period begins March 1 – tips for an easier Workers’ Compensation Insurance renewal

We have some exciting news to share – beginning March 1, you’ll have the opportunity to review your Certificate of Insurance (COI) prior to this year's annual workers' compensation renewal deadline. This valuable review period ensures that your certificates are accurate, and removes any unnecessary documents from your account before they are automatically renewed.

On March 1, you can go through your certificates and make any changes or delete the ones that are no longer valid for your business. This is the perfect opportunity to update and fix any details in your active certificates before they automatically renew in May.

Efficiently renew your COIs with the Marsh COI Portal enhancement – we’d love to show you how.

If you haven’t heard, we’ve introduced a simpler way to access, update and manage your Workers’ Compensation certificates of insurance (COI). With this new digital enhancement within the Marsh COI Portal, you can now review data for the current policy period, make changes to certificates and download individual or multiple certificates at a time.

Join us for a Leadership Development workshop near you - We’ll save you a seat!

We’re hosting nationwide Leadership conferences for all levels of management. Join us for a one-day event worth 9 CPE’s and hosted by our experts in organizational effectiveness. 

OSHA compliance reminder: Certain employers must electronically submit their 2023 OSHA Form 300A (Summary of work-related injuries and illnesses) by March 2, 2024.

Last month we published an article reminding you to post your OSHA Form 300A in the workplace from Feb. 1 through April 30, 2024. Some employers are also required to electronically submit the information from their 2023 OSHA Form 300A via the OSHA Injury Tracking Application (ITA). This year OSHA provided a new tool in ITA Coverage Application to help employers determine if they are covered by the regulation.

2024 Year End is here! Let's wrap up 2023

For detailed information about these year-end tasks, visit and bookmark the ADP TotalSource Year-End & Quarter Close Guide.

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